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fKeyLabs / Policy 02

Terms of service

The practical rules for using the fKey Account, connected providers, downloads, and preview software.

Current service termsEffective October 26, 2026

On this page

01Agreement02Your account03Acceptable use04Providers and content05Billing06Software releases07Availability08Ending use
PrivacyTermsAccount deletion

01 / Agreement

These terms cover the fKeyLabs service family.

By creating or using a fKey Account, connecting a provider, or using an account-backed fKeyLabs feature, you agree to these terms and acknowledge the Privacy Policy. If you do not agree, do not use the account-backed features. Local product features that do not require an account may remain available.

You must be legally able to enter this agreement where you live. These terms do not limit mandatory consumer rights that cannot be waived.

02 / Your account

Keep access under your control.

  • Provide accurate account information and use only provider accounts you are authorized to connect.
  • Protect your Google, Twitch, or Kick account and promptly revoke unfamiliar fKey sessions.
  • Do not share product-session credentials, device secrets, stream keys, or access tokens.
  • You are responsible for activity performed through your account until access is revoked or the account is deleted.

03 / Acceptable use

Use the tools without harming people or systems.

You may not use fKeyLabs services to break the law, violate another person’s rights, bypass provider restrictions, distribute malware, probe or overload the service, obtain unauthorized access, resell account access, or interfere with another user’s streams, data, or devices.

Automated use must respect published limits and product behavior. fKeyLabs may rate-limit, suspend, or revoke access needed to protect users, providers, or service reliability.

04 / Providers and content

Your content stays yours; provider rules still apply.

You retain your rights in recordings, streams, clips, messages, layouts, and other content. You grant only the limited permission needed to process content for a feature you request, such as delivering a stream or storing a selected backup.

Google, YouTube, Twitch, Kick, Google Play, Google Drive, and destination services are independent providers. Their terms, moderation rules, availability, and account decisions apply in addition to these terms. fKeyLabs does not control their services.

05 / Billing

Each purchase identifies its billing provider.

New [f]Stream Creator subscriptions are purchased through Stripe on the fKeyLabs website at the price and renewal interval shown before checkout. Stripe subscriptions can be updated or cancelled through the billing portal. Existing Google Play [f]Stream subscriptions remain billed, cancelled, and refunded through Google Play.

Ad-free removes advertising with Core account limits; Creator includes Ad-free and expands the limits shown at purchase. Auto Server is optional and separately metered. fKey Credits are prepaid service value, with one credit equal to one US cent. Purchased credits do not expire and cannot be transferred or redeemed for cash. Credit top-ups purchase service value; estimated hours depend on the server workload and accepted rate. The quote shows the hourly rate and minimum reservation before a session starts. A service that never becomes ready releases its reservation. Existing purchases retain their original credit grants. Refunds or chargebacks reverse the corresponding credit and may create an adjustment due when credit has already been used. Applicable tax is shown at checkout.

[f]Playback Cloud beta

The planned Cloud beta is a separate USD 79 monthly subscription, plus applicable tax, for one 1080p60 station and one Twitch destination per account. It does not deduct fKey Credits or apply automatic overage charges. Initial capacity is five accounts, with self-service admission in countries supported by checkout. Public purchases remain closed until release checks pass.

When checkout opens, the subscription renews monthly until cancelled. Use subscription management in your Playback account to view invoices, update payment details or cancel renewal. Cancellation takes effect at the end of the paid period. Stopping a station does not cancel billing.

Checkout identifies the merchant of record, final tax and total before payment. Choose personal or business use accurately. For transaction or refund assistance, use the support details on your receipt or contact fKey Labs. Cancelling renewal is separate from requesting a refund; mandatory consumer rights remain unaffected.

Broadcast only media and destinations you are authorized to use. Beta service can be interrupted; retain independent copies of important media. Before deleting a Playback-linked account, billing and station cleanup must be verified with support.

06 / Software releases

Preview software can change.

Some fKeyLabs downloads are marked testing, preview, beta, or unsigned. They may contain defects, change compatibility, or require replacement before a final release. Release pages identify the current package and update authority where available.

You may use the software for its intended creator workflow. You may not remove ownership notices, impersonate fKeyLabs, or distribute modified packages as official releases. Third-party components remain subject to their own licenses.

07 / Availability

No streaming system is failure-proof.

Features may be interrupted by networks, devices, provider APIs, platform policy, maintenance, or defects. Keep independent copies of important recordings and configuration. Do not rely on a preview build or cloud feature as the only copy of critical media.

To the extent permitted by law, the services are provided without guarantees of uninterrupted availability or fitness for a particular broadcast. Liability is limited to the extent the law allows; mandatory rights remain unaffected.

08 / Ending use

You can leave; abusive access can be stopped.

You may disconnect providers, revoke app sessions, stop using products, or delete the account at any time. fKeyLabs may suspend or terminate account access for material misuse, security risk, legal requirements, or sustained service harm.

Terms that naturally survive—such as content ownership, third-party licenses, completed billing obligations, and lawful limitations—continue after account closure. Updated terms will show a new effective date.

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